Our Commitment to Privacy
Your privacy matters to us here at Richfield Service Inc. This policy explains how we handle your personal information—what we collect, how we use it, and your choices. You’ll find this notice on our homepage and anywhere we request personally identifiable information, so it’s always easy to access.
The Information We Collect
This policy covers all info collected or submitted on our website, over the phone, or through SMS communication. On some pages, you can schedule appointments, request services, or sign up for updates. The types of personal information we collect may include:
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Name
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Address
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Email address
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Phone number
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Credit/debit card information (when applicable)
Sometimes, you might give us information about someone else—like if you book a service on their behalf. In those cases, we may collect their name, phone number, and address too.
SMS Communications & Consent
Richfield Service Inc may send text messages for appointment reminders, service updates, and promotions. Here’s what you should know:
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Message and data rates may apply
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Message frequency may vary
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You can text HELP for support or STOP at any time to unsubscribe
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No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We obtain opt-in consent through our website using a form with an unchecked checkbox for SMS communications. This opt-in is entirely optional.
How We Use Information
We only use the info you give us to fulfill your requests. That might include booking services, responding to your messages, or shipping products. We don’t share your personal details with outside parties unless it’s absolutely necessary to complete a transaction.
We may use aggregate, non-identifying info to improve our website or share general stats with advertisers—but nothing that can be tied back to you personally.
We never use or share your information for unrelated purposes without offering you a clear way to opt-out.
Data Security
We’ve got safeguards in place—physical, electronic, and managerial—to protect your info from unauthorized access and keep it accurate and secure.
Children’s Privacy
We don’t knowingly collect info from children under 13. Our website isn’t meant for kids, and we take extra care to protect young users’ privacy.
Accessing or Correcting Your Info
You can request access to or correction of your info by reaching out to us through the Contact Us form on our site. We’ll take reasonable steps to verify your identity before making any changes.
How to Contact Us
Got questions about this policy? Just give us a call or contact us through the form on our website.