Richfield Service Center – Steering & Suspension
Southeastern Wisconsin
"Good People to Turn To"
Tom Helmers       
Service Manager
262- 628-1932, ext.#1 Fax: 262- 628- 3030
After Hours and Towing: 262-628-1932 Ext. #3

What services and problems must I watch for in my car?

Richfield Service
"Good People to Turn To"

• A spring can break affecting car performance, stability, fuel economy, tire wear, braking effectiveness and safety.
• Travel over a crack in road can maneuver your vehicle away from your driving course in that direction …often dangerously so.
• Ball joints are worn.  Note: Ball joints on most newer vehicles are not serviceable, greased, or lubricated. Bottom line: Car suspension NEEDS to be checked.
• The stabilizer bar can crack or break.  Note: You’ll never know unless you have it checked… or you increasingly face a vehicle which does NOT handle correctly. Failure here affects stability and tire performance, handling and safety. Steering and suspension checkups will catch this problem.

NONE of this can happen under normal circumstances, if you get your steering and suspension systems checked. This checkup should include the two main systems involved: both the steering system itself as well as your car suspension system. Additionally, is customary to add a wheel alignment to the service mix, as that affects suspension elements directly.

Steering and Suspension:  What does it do?

Car suspension maintains the relationship between the wheels and the frame (or unibody). The car suspension system interacts with the steering system to provide vehicle control. When working properly, your car suspension system helps absorb the energy from road irregularities such as potholes. This helps to maintain vehicle stability. The steering system transmits your input from the steering wheel to the steering gear and other steering components to control the car’s direction.

Steering and Suspension: Typical Wear and Tear

Over time, steering and suspension components wear out and require replacement. Regular checks are critical to maintain a safe car. Factors that affect wear include:

• Type of steering and suspension system
• Operating vehicle conditions
• Personal driving habits
• Vehicle type
• Frequency of regular car suspension maintenance such as chassis lubrication and wheel alignment

Steering and Suspension:  Symptoms

• Pulling
• Uneven tire wear
• Noise and vibration while cornering
• Loss of control

All of Richfield Automotive Service Technicians are ASE Certified

ASE—Certifying the Automotive Professional. Why is that important?

Finding a competent auto technician need not be a matter of chance. Much of the guesswork has been eliminated, thanks to a national program conducted by the non-profit National Institute for Automotive Service Excellence (ASE).
ASE tests and certifies automotive professionals in all major technical areas of repair and service. With nearly 400,000 currently certified professionals, the ASE program is national in scope and has industry-wide acceptance and recognition. ASE-certified professionals can be found at every type of repair facility, from dealerships, service stations, and franchises to parts stores, independent garages, and even municipal fleets.

Certification Benefits Motorists

ASE certifies the technical competence of individual technicians, not repair facilities. Prior to taking ASE certification tests, many technicians attend training classes or study on their own in order to brush up on their knowledge. By passing difficult, national tests, ASE-certified technicians prove their technical competence to themselves, to their employers, and to their customers. Moreover, shop owners and managers who encourage their employees to become certified can be counted on to be concerned about the other aspects of their business.

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SERVICE AND PARTS DEPARTMENT1810 Wolf Road Richfield, WI 53076(Just off Hwy. 167, W)Located North of Sawmill Inn, 262-628-1932